Replaced lines. The display shows "IE" code. You may also have a clogged water filter. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. Try the dispenser, if the water flow improves from the dispenser, the filter is clogged and needs to be replaced. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. The freezer temperature should be kept from 0-10 degrees Fahrenheit. When the lock icon is illuminated, the dispenser and buttons will not operate when pressed. If so equipped, the ice and water filter in your refrigerator is responsible for removing any debris or contaminants from your water that may remain after local water treatment. The water inlet valve opens to supply water to the dispenser. • Check the water tap. Place a magnet over the switch to see if the lights turn off. To do so, remove the filter and hold it over the sink with the tip facing down. A water pressure regulator may be installed to increase that pressure. Most filters contain and are made up of carbon and a fabric filter. Check the water flow and test the pressure to determine if it is at least 20 psi. (GMT -05:00, United States of America local time) If not replace regularly as directed, foreign particles may build up on the filter, which will reduce the water pressure and flow rate. If your refrigerator water dispenser is not working, pull the snap retainers away from the switch and slide it off the pegs. Water bottle filled with hot water set to stream. Just squirt it up the dispenser end for about 30 seconds and you should hear pressure in the line release. Let's take a look at the connection on the door hinge. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. If water still doesn't dispense, the unit will require a repair service. To adjust the water pressure, please visit our Water Supply Section of this content. Sanmi is a Home Appliance expert and author of this help library article. I have a LG model LMXS30776D/01 GR-J31GHSJM.ASBCNA1 refrigerator. Try changing the water filter. This video provides step by step instructions for replacing the water inlet valve on lg refrigerators. The ice maker does make ice. Avoid using Non-LG Brand Water filter and Using a water filter for more than recommended period (6 months), Use of consumable products that are NOT Authorized by LG is not covered under Warranty, LG recommends replacing the water filter every six months. If a dispenser switch does not have continuity, replace it. If the freezer is too cold, the water line may freeze. 8 answers. If the door switch does not have continuity when activated, replace it. JavaScript appears to be disabled in your browser. If the unit requires a bypass, it must be installed. Next, remove the microswitch (Photo 2). Or it could be that there’s dirt or a defect inside the water inlet valve. If the freezer is too cold, the water line may freeze. Other water dispensers provide water straight from a municipal water line. Test the door switch according to its type: Push in the door switch to see if the lights turn off. In order to get the best possible experience from our website, please follow below instructions. If you are doing those things already then the dispenser having water in it at the end of the cycle may be caused by another problem. If the door switch fails, the dispenser will not turn on. If still full of bleach needs fill valve. If water dispenses from the unit, this indicates that either the filter needs to be replaced or the water pressure is too low. When water does not dispense, it may be related to operational issues that can be easily resolved. (Water is not pumped away.) Connection of the water line to the back of the refrigerator, at the main inlet valve. If the filter was recently replaced, verify that it is installed correctly. To determine if the door switch is defective, use a multimeter to test it for continuity. If the dispenser does not hum when you try to dispense water, the door switch may be disconnected. • The drain hose is kinked. The door switch may be disconnected, even if the lights turn off, a slightly loose connection can cause dispenser issues. Please leave him feedback below about the page. If the water lines are not connected correctly, this will cause the refrigerator to leak and will prevent water from dispensing. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. Lg water dispenser not working. There may be air in the water line, so it may delay dispensing for a few minutes. Remove Air In The Water Line. If the water dispenser is not working the water pressure from the house might be too low. The recommended temperature for LG refrigerators is -4oF (20oC), if your unit's temperature is lower, this may cause frozen water lines which will prevent water from dispensing. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. If the control board is faulty, it may stop supplying power to the entire dispenser system. Get shopping advice from experts, friends and the community! An effective water filter isn’t only necessary for producing great tasting water that … It is used to provide easy access to drinking water. The door switch “closes” when the refrigerator door is shut, it can … To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. A clogged water filter will cause no water at all or very slow water dripping from the dispenser. When your LG refrigerator isn't working the way it should, our troubleshooting guide offers step-by-step directions to fix your fridge. Refrigerator requires careful handling … Dispenser works on a siphon and if clogged won't work. Already ordered? Check if water is getting to the dispenser. Since there is water is in the filter, this indicates that the water supply is ON, but something is restricting the flow. With everything connected, and the water dispenser tab pushed, I hear no sound coming from the water inlet valve. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Slowly wave it back and forth around the back of the door behind the dispenser. A water dispenser is, as its name implies, a device that dispenses water. The freezer temperature should be kept from 0-10 degrees Fahrenheit. Some water dispensers provide clean, filtered water from a replaceable bottle. If you see any error code displaying on your refrigerator, please visit our Error Codes - Refrigerator article. January 30th, 2011. the ice maker quit working, started making noise prior to failure. If the water supply tube is frozen, thaw it out. • Clean the filter. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. The door switch turns off the ice and water dispenser when the refrigerator door is open. LG is the most recommended brand for refrigerators for its quality and customer service. If you need the bypass plug and one was not supplied with the refrigerator or has been misplaced, one can be ordered at no charge by calling 1-800-GECARES. No tools, no hairdryer, no fuss. Refrigerators have become common need for household now days. The Water Filter. Common solutions for: My LG Fridge Water Dispenser is Not Working. Get your questions answered about product setup, use and care, repair and maintenance issues. old. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. (Washing motor or Drain motor) • If you can not solve the problem, call for service. • Water is not supplied. Literally just did it. See the section here on the water dispenser actuator, and the micro switch, since the problem with the water … The valve requires at least 20psi to function properly. When I remove the water dispenser electrical connection from the inlet valve, and check with a circuit tester, I get power when the water dispenser is pushed. Continue alternating between the front and back of the door for 15-20 minutes, and periodically try the dispenser to see if it starts working again. If the refrigerator comes with a bypass, then it should be used instead. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If no water comes through, it's more likely your line was blocked by ice. If water still dispenses slowly, the output pressure from the external filter may be too low. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. To clear air out of your water line, press the water dispenser lever for one or two minutes. This will be difficult to track down. 4Check external filteration system (Reverse osmosis). Change the water filter and this will most likely solve your issue. The water inlet valve requires a minimum of 20 psi to function properly. Excellent, the issue is resolved. Disable alarm on freezer forever. • Straighten hose(s). If the paddle is broken, first disconnect the water tube. • The filter is clogged. Door Switch Popular Products in LG. The home may have insufficient water pressure. The switch retaining pegs are usually broken, so replace them with screws (Photo 3). refrigerator is 10 yrs. Both the ice dispenser and water dispenser stopped working. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Be sure to discard the first 1-2 gallons of water before consuming. LED-LCD TV - HDTV. Answer Hello Robert, access the area behind the dispenser panel and check if the water tubing for the water dispenser has been kinked or bent. If only one dispenser part is not working, test each of the dispenser components before testing the control board. If it does, it's likely there was an air clog in the line which should now be removed. If air does not pass through, this indicates that the water supply tube is frozen. This thing was purchased in 2008 and ran just fine for a couple of years. 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